Privacy Policy
Last updated: October 12, 2026
Information We Collect
We collect information you give us — such as your name, email address, phone number and delivery address — when you place an order, create an account, write a review or contact us. We also collect limited technical information needed to run the website.
How We Use Information
- To process, deliver and support your orders.
- To manage your account, wishlist and saved details.
- To respond to your messages and requests.
- To keep the store secure and prevent misuse.
- To improve our website and products, where you have allowed it.
Account Information
If you create an account, we store your name, email address, phone number (if provided) and any address you choose to save. You can update these details from My Account.
Order Information
For each order we keep the items, prices paid, contact details, delivery address and order status so we can fulfil the order and handle returns or questions.
Payment Information
We do not store full card numbers, expiry dates or security codes. For our order records we keep only the card type and the last four digits. No online payment provider is connected yet, so no card is charged.
Analytics
Optional analytics are used only if you accept them in cookie settings. We do not currently use any analytics service.
Third-Party Services
We rely on service providers to host the website, store data, send emails and deliver orders. They process information only as needed to provide their services to us. The website, database and customer accounts are hosted on Lovable Cloud.
Legal Basis for Processing
Where data protection law such as the GDPR applies, we process personal data to perform our contract with you (orders and accounts), to meet legal obligations (tax and accounting records), for our legitimate interests (security, fraud prevention and service improvement) and, for optional cookies and marketing, on the basis of your consent, which you can withdraw at any time.
International Transfers
Some providers may process data outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.
Children’s Privacy
Our store is intended for adults buying for children. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal data, contact us and we’ll delete it.
Data Security
We use access controls and secure connections to protect your information. Customer accounts can only access their own orders and details. No method of transmission or storage is completely secure, but we work to protect your data.
Data Retention
We keep personal information only as long as needed for the purposes described here, including legal, accounting and customer-service needs. Order records are kept for as long as accounting and tax law requires; contact messages are deleted once they are no longer needed.
Customer Rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information. To make a request, contact us using the details below.
Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to your local data protection authority.
Contact Information
Questions about this policy: [email protected]. The data controller is Arias Martinez 1971 SL (CIF B03446804), CL Doblada 7 85, 03540 Alicante, Spain. In Spain you can complain to the Agencia Española de Protección de Datos (aepd.es).
Policy Updates
We may update this policy from time to time. The date at the top shows when it was last changed.